Federal Bank to Offer Facility for Pre-Booking Appointments in Branches
18th
June 2020, Mumbai: With a view to helping customers get their
business done in branches without having to wait in queues, Federal Bank
introduces a facility for pre-booking their appointments. Customers who wish to
avail this facility can schedule their visits themselves online and free of
charges. The facility named FedSwagat has been rolled out in 50 branches
now and by the end of June 2020, all the branches of the Bank will offer the
facility.
The Bank has already
made available many of the banking services like opening and closing deposit
and loan accounts, fund transfers, getting certificates, statements, cheque
books etc. online for its mobile banking and internet banking users. In
addition, the Bank has commissioned doorstep ATM service in several cities. The
Bank has been scrupulous in frequently sanitizing its branches and making their
branches safe for its employees and customers. Introduction of FedSwagat
is a unique move by a bank in helping its customers carry on their normal life,
maintaining social distancing protocols that the current situation demands.
Reservation of slots
can be done on https://www.federalbank.co.in/ fed-swagat. Confirmation will be received as SMS
instantly. The service will be available on mobile apps soon. Non-customers who
wish to visit Federal Bank branches also can book their slots and experience
the convenience.
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