Tech Mahindra and Bank of Baroda Partner to Deploy Digital Solutions to Enhance Customer Experience
Tech Mahindra and Bank of Baroda Partner to Deploy Digital Solutions to Enhance Customer Experience As a part of the partnership, a first-of-its-kind Center of Excellence for any Public Sector Unit (PSU) bank in India has been set up Mumbai – 31 st May, 2023: Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions, today announced its partnership with Bank of Baroda, to deploy digital solutions to enhance customer experience. As a part of the partnership, Tech Mahindra has set up a first-of-its-kind Centre of Excellence (CoE) for the bank’s Contact Centre to equip them with new-age solutions to meet dynamic customer requirements. The partnership is aimed at digitally enhancing the operations of Bank of Baroda through the deployment of multiple digital solutions in a single model at Contact Centre. As a part of the partnership, Tech Mahindra will provide its technical and software capabilities to...